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Marketing Analysis for a Victorian Charity

Client: Charity: hearservice, a division of the Victorian Charity Vicdeaf

Project: Marketing Analysis


hearservice, a division of the charity Vicdeaf, were concerned about their marketing communications. Our client wanted to be able to have a good marketing story in support of a series of promotional videos which were planned.


Our role in this assignment was to facilitate the marketing analysis process.

We used a structured method, to draw out from the senior team, under very tight timescale conditions:

  • the market segmentation
  • the offer and key messages to each segment

  • The outcome was an excel worksheet with a word document summary of the analysis.
  • The video production company was then able to use this information as basis for the production of a series of video aimed at the most important customer and stakeholder groups.

"Success Enterprises Consulting made a huge difference very quickly. We were very impressed with the quality of the output - so we invited them to come back and help us with other projects. Stephen is one of the best consultants I have worked with. He is very detailed, result oriented who understands the needs with very few words. An hour with him is worth a day of knowledge. I will highly recommend him if you want to succeed in change management, operations, high level business planning or corporate strategy."

General Manager, hearservice, Melbourne

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